Shipping policy

At LeatherFloorProtectors.com, we take pride in ensuring your premium floor protection arrives safely and promptly. Because high-quality leather requires careful handling, we have streamlined our shipping process to protect your investment from our door to yours.

1. Processing & Handling

  • Ready-to-Ship Items: Standard orders are processed within 1–3 business days.

  • Custom Orders: If you have ordered a custom-sized please allow 5–10 business days for handcrafted production before shipment.

  • Note: We do not ship on weekends or public holidays.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. We offer the following options:

Shipping Method Estimated Delivery Cost
Standard Ground 5–7 Business Days Calculated at checkout
Expedited 2–3 Business Days Calculated at checkout
Priority Overnight 1 Business Day Calculated at checkout

Pro Tip: Because leather is naturally heavy, we recommend Standard Ground for the best value unless your project is on a tight deadline.

3. Shipment Confirmation & Tracking

Once your order has shipped, you will receive a Shipment Confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.

4. Shipping Restrictions

  • P.O. Boxes: Large floor protectors cannot be delivered to P.O. Boxes. Please provide a physical street address.

  • International Shipping: We currently ship within the [United States/Canada/UK]. For international inquiries outside these zones, please contact our support team for a custom quote.

5. Damages & Issues

Your floor protectors are rolled and tubed (or flat-packed) to prevent creasing. If your order arrives damaged:

  1. Save all packaging materials and the damaged goods.

  2. Take a photo of the exterior box and the product.

  3. Contact us at leatherfloorprotectors@gmail.com within 48 hours of delivery so we can file a claim and send a replacement.

6. Returns & Exchanges

For details on returning your protectors, please visit our [Returns Policy] page. Note that custom-cut leather protectors are generally non-returnable unless defective.